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Privacy Policy

Effective Date: September 2026
 

Caring From The Heart, LLC ("Caring From The Heart," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when you visit our website caringfromtheheart.org.
 

This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website.

Information We Collect

Depending on how you interact with our website, we may collect information such as:

  • Your name

  • Email address

  • Telephone number

  • Information you provide when contacting us or requesting information about our services

  • Information submitted through website forms

  • Technical information about your device, browser, and interaction with our website

  • Internet Protocol (IP) address and other information that may be collected automatically through website technologies
     

We only request information that is reasonably necessary for the purpose for which it is collected.

Health and Medical Information

Because Caring From The Heart provides healthcare and senior care services, we recognize that information concerning an individual's health or medical needs may be particularly sensitive.
 

Please do not submit medical records, diagnoses, medication information, Social Security numbers, insurance information, or other sensitive health information through a general website contact form unless we have specifically instructed you to do so through a secure method.
 

Information submitted through this website may not be transmitted through a secure healthcare communication system.
 

If you are an existing client or prospective client and need to provide sensitive health information, please contact Caring From The Heart directly so that we can provide an appropriate method for communicating that information.

How We Use Information

We may use information collected through our website to:

  • Respond to questions and inquiries

  • Provide information about our services

  • Communicate with prospective or current clients

  • Schedule or coordinate services when applicable

  • Improve our website and services

  • Maintain website security and functionality

  • Respond to requests or communications from you

  • Comply with applicable legal and regulatory requirements
     

We do not use information collected through our website for purposes unrelated to the reason it was provided except as permitted or required by applicable law.

 

Our website is intended for adults and is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.

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Caring From The Heart does not sell your personal information. We may share information when reasonably necessary to operate our business, provide requested services, maintain our website, or comply with applicable law.
 

For example, information may be accessible to service providers that assist us with website hosting, email, scheduling, technology, analytics, payment processing, or other business functions.
 

We expect service providers that handle information on our behalf to protect that information appropriately.
 

We may also disclose information when required by law, legal process, or governmental authority, or when reasonably necessary to protect the rights, safety, or property of Caring From The Heart, our clients, or others.

 

Our website may contain links to third-party websites, social media platforms, or other services. Caring From The Heart is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of third-party websites before providing them with personal information.

Data Retention

We retain information for as long as reasonably necessary to fulfill the purpose for which it was collected, maintain appropriate business and legal records, resolve disputes, enforce agreements, and comply with applicable legal and regulatory obligations.
 

Retention periods may vary depending on the type of information and the circumstances under which it was collected.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable requirements. When we make changes, we will update the "Effective Date" at the top of this policy

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If you have questions or concerns regarding this Privacy Policy or our privacy practices, please contact:
 

Caring From The Heart, LLC
Ph: 419-944-5072
Email: info@caringfromtheheart.org
 

Please do not include sensitive medical information in an email unless Caring From The Heart has provided you with a secure method for doing so.

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